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ZipLocal
- Pleasant Grove, UT
About this business
Location details
2168 W Grove Pkwy, Suite 125, Pleasant Grove, UT, 84062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe have worked with Ziplocal for a couple of years now and are very happy with their services. Extremely knowledgeable and easy to work with.
RecommendedWe appreciate ZIP Local and the help they give us with advertising our business Drain Surgeons. Linda does a great job keeping in touch with us and assisting us with all the different advertising options.
RecommendedI have worked with Trina Barkle for some time now. She makes my transactions between my company and yours a joy. She always leaves me with a smile on my face, even after asking for money to pay my bill.
RecommendedI've worked with Ziplocal for quite some time now regarding the advertising for our company (A+ Services). Of all the people I deal with when it comes to the advertising, no one makes it more easier than Lisa Franco with Ziplocal. Always keeps me informed of deadlines. Always comes by with proofs to make sure all looks good and there are no typos. Lisa makes me look good and I am very happy she is my rep with Ziplocal. She rocks!
ZipLocal has been the worst experience we have had with a service provider in the last 20 years of business. They were hired to maintain a website for our company. They failed to keep it updated and no showed multiple times when we had scheduled appointments to talk about updating it. In the end there was payment processing issue. We never received even a phone call from our ziplocal representative. They just turned it over to collections and terminated our account. We have purchased many of their services for years and nev... read more
BEWARE of ZIPLOCAL, Read your contract because it's almost impossible to get out of once you sign and do their voice verification. I felt like I was trying to get out of a timeshare. I had to hire an attorney to help me get my business out of THEIR CONTRACT THAT AUTOMATICALLY RENEWS FOR ANOTHER 12 MONTHS WITOUT YOU KNOWING. Samuel is VERY RUDE and completely disrespects women as he continually cut me off even when I was trying to ask a question. When he asked me a question I tried to answer his question but even then h... read more
Business response:
Hi there Suzie! With the current review, we don’t have enough details to get to the source of this issue. Could you please contact us and let us know what business and/or account you are referring to so we can better research and address your concerns? Due to the possible disruption of services that can potentially hinder a business, we do have a provision in our terms that allows for a rollover of services; however, we implement the rollover on a month-to-month basis, not for another full year. This method is generally an i... read more
Before renewing a contract, its common courtesy to contact the customer rather than automatically billing them month to month after the original contract expires, regardless of what you terms and conditions state.
Business response:
Amanda, thank you for reaching out to us. After looking into your account further, we found that your account has billed out the 12-month commitment and has recently started on the month to month basis. This is generally an industry standard for digital advertising companies, so that services are continued without interruption and loss of visibility. This also helps avoid the potential for miscommunication or irregularity with our sales representatives as far as contacting our clients at the exact same timeframe. We apologiz... read more
0 STARS! Just received a Calvert County phone book published by this company. There are 2 listings for my husband. The one with his full name has the phone number for some poor soul in another part of the state. The other listing, under his initials, has the number we've had for 33 years. There is no one to contact for a correction and in fact, a disclaimer by this company declining all responsibility concerning errors. I wouldn't trust anything coming from this company based upon this experience.
Business response:
Hello Jennifer! Sorry for any frustration you have experienced when it comes to our residential directory listings. ZipLocal’s goal is to provide the most complete and accurate phone book listings as possible; but because we rely on compilations of listings we receive from 3rd party sources (telephone companies, info source books, etc.), we aren’t able to guarantee 100% accuracy. As is the industry standard, ZipLocal does of course include a disclaimer page due to liability factors; however, we are happy to make any corre... read more
Frequently asked questions about ZipLocal
How is ZipLocal rated?
ZipLocal has a 4.6 star rating with 143 reviews.
When is ZipLocal open?
ZipLocal is open now. It will close at 4:00 p.m.